Transforming ERP and CRM Operations with AI Agents in Manufacturing

Transforming ERP and CRM Operations with AI Agents in Manufacturing

Impact and Results

  • Achieved a 20% reduction in operational costs and a 67% decrease in order processing times.

  • Increased order accuracy from 82% to 95%, significantly reducing costly errors and returns.

  • Reduced response times from 24 hours to under 2 hours, increasing customer satisfaction scores by 15% and repeat orders by 12%.

  • Delivered a positive return on investment within 14 months, continuing to yield ongoing operational savings and sales growth.